Podcast

A new piece of legislation came into effect on 9 November, which brings in some new rules that apply to every small business. Those with less than 100 employees or under 10 million in annual turnover are regarded as small businesses. So, if this is you and you’re issuing agreements to your clients, you need to take great care to ensure that the terms you include in those agreements aren't unfair.

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Today, I'm joined by my dear friend and incredible business strategist, Michelle Broadbent to share a conversation about the value of community for entrepreneurs. The life of a business owner can be lonely, but you certainly don’t have to do it alone. I see a lot of women craving face-to-face connection these days, but others like me are happy working from home with mostly virtual interactions. Regardless of your preference for connection, I hope this episode inspires you to embrace community so that you feel supported as a whole person.

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There’s a common misconception that having a logo and a website equates to having a personal brand. However, these elements are only a small part of a much larger and important concept. Today, I’m joined by the incredible Tory Archbold to talk about what a personal brand really comprises and how to build an extraordinary one.

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If you’re a long-time listener, something you would have heard me say over and over again is that prevention is better than cure. And I say this for good reason. Having supported business owners for over 20 years now, I’ve seen time and time again when business owners find themselves in difficult situations that they can’t get out of. It takes a toll not only on their businesses but on their mental and emotional states as well. But the tears can be avoided and today I’m sharing how.

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If you're anything like me, self-care is the first thing to go when the plate gets full and everything in life just gets busy. We often don’t prioritise ourselves nearly as much as we should in fear of being selfish. However, self-care is crucial to not only our own health, but the health of our business.

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In business, things inevitably evolve and change. Our team grows, we create new offerings or perhaps we decide to take a completely different direction. When these things happen, it’s crucial that we ensure that everything currently happening in our business is reflected in our documents, systems and processes. Today, I take you through the annual legal health checklist that I've developed, so that you can safeguard your business and have that much-needed peace of mind.

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Does the idea of selling feel icky to you? Do you feel hesitant to sell, or think of yourself as not being ‘salesy’? If so, you’re certainly not alone, and many of my clients have expressed feeling this way to me. Today, I’m joined by special guest, marketing and mindset coach Ellie Swift, who is here to change your mind by sharing her approach to selling with soul.

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If you haven’t already, you’ll want to make sure you’re set up for a restful and rejuvenating break at the end of the year. This looks like a challenging task but with proper planning and forethought, it can be easily achieved!

I’m joined again today by special guest and seasoned entrepreneur, Emma McQueen, to talk about the importance of managing your work well as the year comes to a close.

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Today, I want to delve deep into the heart of my business ethos – empowerment. In this episode, I'm sharing what empowerment means to me, why it's so essential in the world of business, and how empowerment can transform your business. Empowerment, as I see it, encompasses five essential pillars: trust, access to information, support, confidence, and innovation. In this episode, I’m breaking each of these down.

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A lot of negative connotations seem to be attached to the word hustle. But today I want to explore this concept a little deeper to understand if hustle really is a dirty word. I’m joined by special guest and seasoned entrepreneur, Emma McQueen, to talk about why hustle has gotten such a bad rap and explore the perhaps overlooked benefits of hard work and determination.

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We all know that success isn't a cookie-cutter concept. It's as unique as you and the specific needs of your business. When it comes to preparing your legal documents, it might not seem relevant to take into account what success means to you, but it absolutely is and that’s exactly what I’m talking about today.

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In this episode, we delve into one of Australia’s most in-demand hairstylist’s journey to becoming an international success with his salon and editorial hairstyling, and learn about his approach to mastering consistent business success. We hear about the incredible experiences he’s had working for big names at Fashion Week, and the passion that drives the success of RAW.

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Recently, life presented me with a situation that led me to be on the other side of the table—now the client seeking legal assistance. Losing my mother was a deeply personal experience that exposed me to the impersonal, complicated and confusing legal world that far too many people encounter. So today I want to share my experience with you to illuminate what this experience should not be.

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The mistake I find consistently surfaces among business owners is the tendency to put off obtaining tailored legal documents. Your legals should be the first thing you address when setting yourself up for success, and in my opinion, having the right legal framework is not a nice-to-have; it’s a must-have. 

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I often get asked about how I’ve become known as the go-to lawyer for coaches, creatives and consultants. The key for me in my practice has always been not to end up a jack of all trades and a master of none. I talk about the value of niching down and having specialist expertise, an approach that has served me well and continues with me to this day.

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In this episode, I want to share with you what peace of mind truly means to me and why it matters so much in business. I've been in the law for two decades and my path has taken me from the stressful and intense world of commercial litigation to now doing everything I can to educate and empower business owners to avoid the heartache I’ve seen so many people experience.

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In this episode, I address one topic that I’m very passionate about and see come up a lot for business owners. That is, whether the cheapest option is really the best. Today I unpack why going cheap on legal advice may lead to unexpected and costly consequences down the road. I share my insight on navigating the often complex landscape of legal services, and discuss why I believe the cheapest legal advice really isn’t the best.

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I often say that when it comes to protecting yourself in business, prevention is better than cure. As a lawyer who works with small businesses and a small business owner myself, I've always emphasised the importance of having rock solid terms and conditions to protect your business. So today, I'm sharing with you the 3 things that can happen when you don't have Ts & Cs in place.

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When it comes to online offerings and masterclasses, misaligned expectations can often be created when we don’t clearly lay out terms and conditions. This results in confusion when it comes to requests for refunds, participants wanting more time to access content and failed recurring payments. That's why setting boundaries and communicating them through tailored Ts & Cs is so important.

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You may be surprised at how much people pay attention to what they’re signing up to. Whether it’s a program, course or mastermind, prospective clients look for assurance that they’re safe to sign up or hit subscribe. Being clear that you prioritise your legal obligations and comply with consumer law will show that you’re a professional and someone who can be trusted. One way to communicate this is by tailoring your terms and conditions to be consistent with your language and branding.

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